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Privacy policy

Our relationship with you is based on trust. It is our policy to give you a private web browsing experience. At the checkout area of our site, you will be required to register with us. At this point we do collect personal information about you. This information can identify you and includes details such as your name, mail address and email address. This information is passed from your browser to our secure server using 128-bit encryption technology to ensure that all personal and transactional information is protected to the highest standards. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Our data collection and storage is governed by the rules of the UK data protection act and associated legislation

1. Information we collect

When you visit, register or order products or services on www.linenme.com you may be asked to provide certain information about yourself including your name, address, phone number and email address. In order to make payments through Paypal virtual terminal (only in case you decide to make payment via phone) we may ask you to provide your credit or debit card details.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

2. Use of the information

Your information will enable us to provide you with access to all parts of www.linenme.com and to supply the goods or services you have requested. It will also enable us to bill you and to contact you, where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the www.linenme.com or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services, which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

We don't store any customer financial details (debit and credit card numbers).

3. Disclosure of your information

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area, who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

4. Keeping in touch with you

We may also use your contact details to send you further information, providing you have opted-in to our Newsletter. We keep you up-to-date on goods, services, new collections and promotional offers you may be interested in or for research purposes.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

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