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CHECK OUT AND MAKING PAYMENT
I've forgotten my password for my customer login. What should I do?
How I can pay for my order?
Can I make an overseas order?
PRODUCTS INFO AND SIZES
I ordered a product and the colour looks slightly different to what is shown on the website. Why is this?
I’m interested in a particular collection but need a size that differs from standards. Could you make custom size?
What are bed linen sizes?
Clothes size and how to measure yourself?
Do you offer a gift wrapping service?
I want to place an order for a gift. Will the price of the product appear on the product or the invoice?
How I check my order status?
Can I place an order over the phone?
Can I cancel my order?
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SHIPPING AND RETURNS
Where and how do you deliver?
What are delivery charges?
Duty and customs
Can I track delivery status of my order?
Do you meet your delivery timescales?
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LINENME LOYALTY PROGRAMME
Recommend Linenme.com to your Friends Rules
Linenme.com Bonus Programme Rules
Terms and conditions
Tips & Tricks
How to wash linen? | Linen care tips
Tips on Washing Your Linen Clothes
History and origins of linen fabric
Differences of flat and fitted bed linen sheets
How to choose quality linen bed linen?
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